Bestowing a Mark of Mastery
A new benchmark of trust, transparency and integrity in Singapore’s renovation industry.
Singapore’s Independent Authority to
assess ID/Renovators beyond design – built
for SG Property Owners
Evidence over assumptions
Truth over appearances
Confidence over uncertainty
Spotlight
Hausmark is Here!
We’re empowering property owners to make smarter choices by connecting them with verified and assessed ID/Renovators.
✨ Be the first to experience Hausmark and receive a UCOATE DIY formaldehyde Treatment Spray (Retail Price $50)
Simply email us at:
wecanhelp@hausmark.com.sg with the following content to join our mailing list:
“I like to stay informed of renovation intelligence, firm spotlights, and red flags to watch.”
🎁 🎁 Note:
Only for the first 50 registrants! Winners will be notified by email and must self‑collect their prize within one month of notice, otherwise it will be forfeited.
UCOATE DIY Spray, tested and verified by SGS, delivers a powerful 93.83% purification effect against harmful formaldehyde released after renovations from paints, adhesives, and furniture, helping to protect against irritation, headaches, and long-term cancer risks while supporting safer indoor air alongside ventilation and purification.
*Results may vary by environment and individual conditions. Hausmark is not liable for differences in outcomes.
The future of trusted design starts here.
#TrustHausmark #DesignExcellence #VerifiedQuality #HausmarkRevolution #WeAreHere
Discover
Vote Singapore’s Best ID/Renovator
Think your ID delivered exceptional service, stunning design standards and flawless project execution? Now’s your chance to spotlight them!
Hausmark invites property owners to nominate ID firms you’ve worked with who truly excel.
All nominations will be reviewed against Hausmark’s rigorous criteria — not every nominee will make the cut. If your ID wins a Hausmark Seal, you could win a prize too!
Eligibility
- Only property owners may nominate IDs they’ve worked with
- Nominations from IDs, family members or friends will not be accepted
Help us raise industry standards and celebrate Singapore’s best IDs.
👉 Submit Your Nominations Now!
#TrustHausmark #NominateTheBest #HausmarkLaunch #RaiseTheBarSG
Discover
Bad ID Experience?
Speak Up
Hausmark has created a dedicated channel for property owners to share tip-offs about ID Firms who have failed in service, design standards or project execution.
This is your space to speak up and help uphold industry standards.
How It Works
- Property owners can submit details of unsatisfactory experiences
- Reports are reviewed confidentially by Hausmark
- We offer a free legal consultation with our trusted legal partner
Help is on the way — together we can protect consumers and raise the bar.
#TrustHausmark #SpeakUpWithHausmark #BadIDExperience
DiscoverSingapore’s Trusted Authority for Interior Design & Renovator Review
Hausmark is established as an independent review authority and is built specifically for Singapore property owners. We evaluate all interior designers and renovators not only on their design capabilities but also on end to end service delivery, communication, scheduling, workmanship, pricing transparency and the professional conduct of the designers.
By anchoring on our platform in authenticated homeowner feedback, systematic evaluation and mystery shopping with Hausmark inspectors personally experiencing services as customers, Hausmark is equipped to deliver credible, objective insights that empower property owners to make confident renovation decisions.
This dual approach of verified community input and firsthand evaluation makes Hausmark the Singapore’s Independent Authority to define the benchmark for renovation trust.
Foundational Components of HAUSMARK Framework
HAUSMARK uses a rigorous, unbiased process to rate firms based on real performance:
Certified Community Response
Each interior design review is curated based on insider tipoffs and public reviews that are verified by Hausmark Inspectors through our mystery shopping program. They are verified for accuracy and relevance to filter the bad input and retaining the real experiences. Our insights are thus indicative of regular trends in the actual service provision, enabling the homeowners to make valid comparisons among the firms.
Scenario-based Mystery Shopping
Our scenario-based mystery shopping is done to determine the way interior designers/renovators relate to potential customers. Our inspector walks into a showroom as ordinary customers with unique scenarios and requests to note the quality of consultations, responsiveness and professional conduct. Every engagement will lead to a comprehensive quality good review for interior designers that is based on real treatment of the customers. This makes our judgments realistic and in line with real-world experiences.
Investigated Tip-Offs
We consider and research tip-offs by the community members to make sure that our content in the interior design firm/renovator’s review is balanced. All information, grievances and issues are scrutinised before being incorporated. In doing so, there is prevention of misinformation and unravelling of actual issues. By adding checked tip-offs, we are able to enhance the credibility of our findings and give the homeowners a better idea of the risks involved..
Company Background Checks
We perform verifications on companies to ensure that they fit the recognised professional criteria before they are being shortlisted for our review. This involves checking of core licences, registrations and other accreditations from publicly available information. These checks provide a minimum level of confidence and decrease the possibility of using unverified firms.
Online Review Analysis
We study and analyse the results of online reviews from various sources to establish patterns of consistency in service quality. We are interested in promoting the best interior design in Singapore based on pure performance. To keep the accuracy, we sieve promotional or untrustworthy information.
No Paid Placements
We are not dependent and do not have paid placements or sponsored rankings. All the reviews of interior design firms / renovators are based on our verified feedback, systematic assessment, and unbiased analysis. This ensures that no interior design company or renovator is able to buy off its position using money.
This mix of data and real-world insight ensures that HAUSMARK ratings reflect what truly matters to property owners — not just what looks good online.
Hausmark Evaluation Comparison Vs Traditional Review Platforms
| Criteria | Hausmark | Online Forums/Review Sites | Renovation Portals |
|---|---|---|---|
|
Data Source |
Verified homeowner reviews, structured evaluation, insider tipoff |
Public reviews, anyone can post |
Mix of curated testimonials, user reviews, and promotional content |
|
Testing Procedure
|
Mystery shopping, validation, authenticated core credentials |
No validation, purely user-submitted |
Some infrequent background checks, dependent on platform |
|
Precision |
Verified inputs, systematic scoring |
Can contain biased or fake reviews |
Varies, some portals organize reviews, allow promotional bias |
|
Disclosure |
Impartial, no paid placements. Visits are surprise and unknown |
May allow indirect promotions (businesses can ask for paid reviews) |
Allow paid listings or sponsored features |
|
Quality of Reviews |
Organized, systematic, benchmark-driven |
Inconsistent, depends on users |
Mixed, structured and promotional |
|
Level of Trust |
Very high due to validation and impartiality |
Medium/low, depends on volume and credibility of users |
Medium/low, trust varies depending on whether reviews are sponsored or genuine |
About the HAUSMARK METRICS
Introducing Hausmark – The Renovation Benchmark
